Terms of service

OVERVIEW
Welcome to Zibby! The terms “we”, “us” and “our” refer to Zibby. Zibby operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Zibby is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Zibby reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Zibby confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Zibby may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer promotions governed by separate terms.
You agree to provide current, complete and accurate purchase, payment and account information.
You represent and warrant that the payment information you provide is authorized and that you will pay all charges incurred.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services and all content are owned by Zibby, its affiliates or licensors and are protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. All rights not expressly granted are reserved by Zibby.
Zibby’s names, logos, and designs are trademarks of Zibby. Shopify trademarks belong to Shopify.

SECTION 7 - OPTIONAL TOOLS
Third-party tools are provided “as is” without warranties. Use is at your own risk.

SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through the Services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Zibby is powered by Shopify, but all purchases are made directly with Zibby. Shopify is not responsible for transactions between you and Zibby.

SECTION 10 - PRIVACY POLICY
All personal information is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy.

SECTION 11 - FEEDBACK
You grant Zibby a perpetual license to use any feedback submitted.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors and cancel orders if information is inaccurate.

SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes, infringe rights, transmit malware, spam, scrape data, or interfere with security.

SECTION 14 - TERMINATION
We may terminate access at any time. Obligations survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” without warranties of any kind.

SECTION 16 - LIMITATION OF LIABILITY
Zibby and its partners are not liable for damages arising from use of the Services or products.

SECTION 17 - INDEMNIFICATION
You agree to indemnify Zibby and Shopify against claims arising from your use of the Services.

SECTION 18 - SEVERABILITY
Invalid provisions will not affect the remainder of the Terms.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Zibby.

SECTION 20 - ASSIGNMENT
You may not assign rights without consent. Zibby may assign freely.

SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Zibby is headquartered.

SECTION 22 - HEADINGS
Headings are for convenience only.

SECTION 23 - CHANGES TO TERMS
We may update these Terms at any time by posting changes.

SECTION 24 - CONTACT INFORMATION
Questions should be sent to:

Zibby
info@zibbywear.com
20 Moor Lane, Clitheroe BB7 1BE, United Kingdom
01200 426400

SECTION 25 - SMS MARKETING 
Where you have consented to receive SMS marketing from Zibby, we will send you promotional text messages to the mobile number provided. You can withdraw consent at any time by replying STOP to any marketing message. For assistance, contact us at info@zibbywear.com. Consent is not a condition of purchase.